Frequently Asked Questions
Find answers to common questions about our platform
Accounts
9
Ads
7
Advertiser
7
Earning
17
Finance
8
General
10
Offers
3
Publisher
9
Rules
9
Security
5
1.
How can I maximize my earnings?
To maximize earnings you should:
Use the faucet regularly
Activate city mining
Claim daily gifts
Complete offers
Participate in events. etc...
2.
Why didn't I receive coins from an offer?
Offer rewards are managed by third-party providers. Sometimes rewards may take time to be credited.
3.
What is PTC Ads?
PTC Ads allows users to earn coins by viewing ads or promote their own websites.
4.
What is Offerwall?
Offerwall provides offers from third-party providers that reward coins upon completion.
5.
What is Videos?
Videos allows users to watch videos and earn coins.
6.
What is Daily Bonus?
Daily Bonus rewards users for logging in every day.
7.
What is Mining?
Mining is an automatic faucet system where users earn coins passively over time.
8.
What is Faucet?
Faucet is the manual faucet where users can claim free coins at specific intervals.
9.
What is the Jobs (Microjobs)?
The Jobs is where users can post or complete small, specific tasks (microjobs). These tasks range from signing up on a website, following social media accounts, to downloading an app. They usually pay significantly higher than standard ads.
10.
Why was my job proof submission rejected?
Advertisers review the proof you submit for their tasks. If your submission was rejected, it may be because you did not follow the instructions correctly, provided false/fake proof, or missed a crucial step. Admins monitor these rejections to prevent unfair advertiser behavior.
11.
How long does an advertiser have to review my job submission?
Advertisers typically have up to 7 days to review and rate your submission. If they do not take action within that timeframe, our system will automatically approve your proof and credit the reward to your account.
12.
Why do earning rates differ from one country to another?
Every country has its own earning rate, and it comes from what that country actually generates. Advertisers pay very different amounts for traffic depending on where it comes from, so the money available to share out is different too. Your rate is your country's share of its own budget, not a number we choose by hand, and it is exactly the same for everyone earning from your country.
13.
How is my country's earning rate calculated?
Each week your country receives a budget: the advertising revenue earned from your country, plus memberships bought there, minus our operating margin. That budget is then divided between the people earning in your country, and the rate is set so the week lands on that budget. More revenue, or fewer people sharing it, means a higher rate. Less revenue means a lower one. Nothing else decides it.
14.
How often does my country's rate change?
The full calculation runs once a week, at the same time the weekly contest rewards are paid. Between those points the rate is corrected every hour against what your country is actually spending, so it responds to a busy day or a quiet one instead of waiting a week. The hourly corrections are small; the weekly calculation is the one that moves it most.
15.
Why did my country's rate go down?
A rate falls when a country is paying out more than it brings in. We would rather lower a rate honestly than let the platform run out of money and stop paying anyone at all. It is not a penalty and it is not permanent: if your country's revenue recovers, the next weekly calculation raises the rate again on its own. The rate moves in both directions, and several countries went up in the same week that others came down.
16.
How can I help raise my country's earning rate?
Advertising revenue is what funds the payouts, so anything that stops ads from loading shrinks your country's budget directly. If you browse with an ad blocker, a "cleaner" or "privacy" extension, a browser with blocking built in, or a modified app, your visits contribute nothing to your country's pool while you still earn from it. Turning those off feeds straight back into the next calculation, and so does asking others from your country to do the same. Memberships count into the same pool, so they lift your country's rate as well. It is one shared pot per country: every person browsing normally makes it better for everyone else from your country.
17.
Why is the Lucky Wheel, Challenges or the Daily Bonus unavailable in my country?
When a country pays out far more than it brings in, the earning rate alone sometimes cannot close the gap. In that case some features are paused for that country, and always in the same order: the Lucky Wheel first, then Challenges, and the Daily Bonus last, because it is the one people plan their day around. Nothing is paused unless the numbers genuinely require it, and features return automatically once the country's budget recovers. Your balance is never affected.